MediaForce Privacy and Data Protection Policy and Notice

Last Updated: February 26, 2023


WellnessGuide is owned and operated by MediaForce, Ltd. (“Company,” “we,” or “our”). We are committed to advising you of the right to your privacy, and we strive to provide a safe and secure user experience. This policy and notice (“Privacy Policy”) explains how we collect, store, share and use personal information, provided by you on our website. It also explains how we collect and use non-personal information. By accessing and using our website, you explicitly accept, without limitation or qualification, the collection, use and transfer of the personal information and non-personal information in the manner described in this Privacy Policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it. If you disagree with the way we collect and process Personal Information (as defined below) and non-personal information, please do not use this website or contact us using the details provided below.

For the purposes of EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and other applicable privacy laws, we are a data controller (business owner) in relation to the personal data of our services users and website visitors, including information collected by us in the course of providing services to our clients and business partners.

1. Which Information We Collect

We collect general types of information about you when you visit and use our websites and services; One type of data is non-identifiable and anonymous information (“non-personal information”). We also collect several categories of personal information (“Personal Information”).

Personal Information which is being gathered consists of any details which are personally identifiable provided consciously and voluntarily by you, or by an organization you represent or are associated with or through your use of our website. Such information may include your full name, address, telephone number, email address, mobile number, payment source number or other personal information you provide to us during the course of communicating with us through our websites and services. We may collect this same information about all other persons you provide to us. Please note that if you decline to provide us Personal Information, then we may not be able to provide you with certain products or services and you may not be eligible for certain sweepstakes, contests, or other promotions we run.

We also collect information that your browser or device automatically sends when you use our website or services. This includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our website or services. We also collect information regarding the areas of our website that you visit, what services you access, and information about your computer hardware and software, including domain names, times that you access the internet, and other websites you have visited, and we may obtain location data related to the geographic location of your laptop, mobile device or other digital device on which our website is used.

2. How We Collect Your Personal Information

We collect Personal Information through your use of our website or when providing our services. In other words, when you are using our websites and services, we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. We use technologies such as cookies, web beacons, pixel tags, log files, local storage and similar mechanism to automatically collect information when you visit and use our website. These technologies collect internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. This information is used to analyze trends, administer our website, track a user's movements through our website and gather demographic information about our entire user base. We may receive reports based on these technologies on an individual or aggregated basis. We likewise may place cookies on your browsing devices (see 'Cookies' section below).

We also collect Personal Information required to provide services and optimize them when you register interest and/or submit a request. In addition, we collect your Personal Information, when you provide us such information by entering it manually or automatically, or through your use of our website and services, in the course of preparing a contract, or otherwise in engaging with us. We also may collect Personal Information when you call us for support, in which case we collect the information you provide us.

3. How We Use Information Collected

3.1 Providing Services and Products. We use the information we gather on our website to provide you with the services and or products you have requested. This may include passing your information on to third parties to provide such services or products. Our agreements with third parties require their compliance with law, but we can’t guarantee that third parties are maintaining appropriate privacy practices. If you have any questions or wish to remove your information from the third party databases, you will need to contact that party directly.

3.2 Improving Our Website and Services. We use the information we gather to respond to any inquires you make, operate and improve the functionality of our website and services, and deliver the products and services advertised on our website. Our services include the display of personalized products, content, and advertising, relating to your experience and interests. In addition, we use this information to comply with all legal obligations and resolve any disputes or concerns you may have.

3.3 Marketing. We also use the information you provide to us to send you advertisements, promotions and content by third parties that we think will be of interest to you. To provide this service we may anonymize and aggregate information for different purposes which include traffic flow, analysis usage, product development, market analysis, reports and other insights. We may also share Personal Information and non-personal information you provide to us with our affiliates and parent companies to send you offers about products and services you may be interested in.

If you do not wish to have your email address or other contact information used by the Company to promote our own or third parties' products or services, you can opt-out by (1) clicking here to opt-out, (2) by sending us an email stating your request to privacy@mediaforce.com, or (3) by clicking the “unsubscribe” link at the bottom of each email you receive from Company. This opt out does not apply to information provided to Company as a result of a product purchase, warranty registration, product service experience or other transactions.

4. Disclosure of Information to Others

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy.

(i) Product and Service Requests. If you have requested information about products or services from third parties on or through our website, we share the information you provided with third parties to provide you with additional information about the products and services you have requested. If you have provided a telephone address or email address with your request for more information from these third parties, you are agreeing that the third party may contact you at the number you provided via telephone, email or text (including through automated and artificial voice means; e.g. automatic telephone dialing system, text and pre-recorded messaging) about insurance products, services and marketing/telemarketing offers. You also authorize these third parties to contact you even if your telephone number is currently listed on any state, federal, local or corporate Do Not Call lists and/or registries. These third parties may also confirm information you provided through the use of other sources such as consumer reports, including but not limited to, your credit score and driving record. You are not required to purchase products or services from these third party entities, and you may revoke your consent at any time by specifically making a request to the third party who has contacted you that you do not wish to be contacted any further in regards to your initial inquiry.

(ii) Website Functionality. We share your information with companies and individuals we employ to perform technical functions on our behalf. Examples include third party service providers who host our website, analyze our data, provide marketing assistance, process credit card payments, and provide customer service. These third party service providers are required to only use your information for the sole purpose of providing technical functions on our behalf are not allowed to share your information with any third parties, or use the information for any other purpose.

(iii) Aggregated information. We share aggregated deidentified information about you, combined with other persons using our website with third parties, so that they can understand the kinds of visitors that come to our website, and how those visitors use our website. This includes demographic information and behavioral information.

(iv) Legal Process. We disclose your information if legally required to do so, or at our discretion, pursuant to a request from a governmental entity, or if we believe in good faith that such action is necessary to:

(v) Acquisition or Merger. We may disclose and transfer your information to a third party who acquires any or all of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In the event we become the subject of an insolvency proceeding, whether voluntary or involuntary, we or our liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of, such information in a transaction approved by the court.

5. Third Party Collection and Use of Information

Third parties collect and use information about you on or through our website in the following way:

(i) Advertisers. Advertising agencies, advertising networks, and other companies who place ads on our website, may use their own cookies, Web beacons, and other technology, to collect information about you. Our agreements with advertisers require their compliance with law, but ultimately we do not control the use of such technology and therefore can make no guarantee that such technology is being used in compliance with law.

(ii) Hyperlinks. Our website and email messages sometimes contain hypertext links to websites owned by third parties. We are not responsible for the privacy practices or the content of such other websites. These links are provided for your convenience and reference only. We do not operate or control any information, software, products or services, available on these third party websites. The inclusion of a link on our website does not imply any endorsement of the services, products or website, or its sponsoring organization. For information about the data practices of these third party websites, please review the third party websites’ privacy policies.

(iii) Analytics. As described above, we use third parties to monitor analyze and report on the traffic to, from and within our website and email messages.

6. Where We Store Your Data

We store your Personal Information in servers owned or controlled by us, or processed by third parties on our behalf, by reputable cloud-service providers in the US (see the following section regarding international transfers).

7. International Data Transfers (EU Residents)

Personal Information may be transferred to, and stored and used at, a destination outside the European Union that may not be subject to equivalent data protection laws to those of the EU. Where your Personal Information is transferred outside of the EEA, we will take all steps reasonably necessary to ensure that your information is subject to appropriate safeguards, and that it is treated securely and in accordance with this privacy policy. We transfer data to other jurisdictions as follows:

We may transfer your Personal Information outside of the EU, in order to: